About E-Complaint
E-Complaint is a Customer Feedback System. It was developed to provide customers with an avenue to voice out their complaints about matters pertaining to UiTM.
Now, there are 3 systems that can be used:
e-Aduan UiTM
e-Aduan UiTM
Website: (http://aduan.uitm.edu.my/)
Website: (http://aduan.uitm.edu.my/)
used for general complaints about UiTM.
e-Aduan Fasiliti
e-Aduan Fasiliti (https://fms.uitm.edu.my/)
used for complaints related to facilities in UiTM - electrical, mechanical, telecommunications, civil, landscape, infrastructure and event management.
e-Aduan ICT
e-Aduan ICT (http://units.uitm.edu.my)
used for ICT complaints
It is hoped that these three systems will help UiTM to address customers' complaints more effectively.