QUALIFICATION

- Doktor Falsafah (Statistik) (PHD), Universiti Kebangsaan Malaysia, Bangi.
- M.SC. In Mathematics & Statistics (Sarjana (Master)), West Virginia University, Montgantown
- Diploma Lepas Ijazah Pendidikan (Diploma Lepasan Ijazah), Universiti Teknologi Malaysia, Skudai
- B.A. In Mathematics (Ijazah (Am)), State University Of New York, New Paltz
- Teknologis Profesional (Kelayakan Profesional), Lembaga Teknologis Malaysia


RESEARCH INTEREST

Customer Satisfaction Modelingquality Measurement Systemsstructural Equation Modelingstrategic Planning Change Managementkey Performance Indicatorsuniversity Management University Impact Analysisquality Assurance Data Quality