e-Aduan is a Customer Feedback System. It was developed to provide customers with an avenue to voice out their complaints about matters pertaining to UiTM.
Now, there are 2 systems that can be used:
- e-Aduan UiTM
used for general complaints about UiTM.
- e-Aduan Fasiliti
used for complaints related to facilities in UiTM - electrical, mechanical, telecommunications, civil, landscape, infrastructure and event management.
It is hoped that these two systems will help UiTM to address customers' complaints more effectively.