Thursday, 23rd May 2013
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e-Aduan
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About e-Aduan

e-Aduan is a Customer Feedback System. It was developed to provide customers with an avenue to voice out their complaints about matters pertaining to UiTM.

Now, there are 2 systems that can be used:

  • e-Aduan
    used for general complaints about UiTM.
  • e-Aduan Fasiliti
    used for complaints related to facilities in UiTM - electrical, mechanical, telecommunications, civil, landscape, infrastructure and event management.
It is hoped that these two systems will help UiTM to address customers' complaints more effectively.